Shri Swami Samarth Store

TERMS & CONDITIONS

Effective Date: July 13, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website, online services, customer support channels, WhatsApp Business messaging, Rich Communication Services (RCS), and any other digital platforms operated by Shri Swami Samarth Store (“Company”, “Business”, “we”, “our”, or “us”).

Business Details

Business Name: Shri Swami Samarth Store

Address: Shop No. 14, Ashiyana Palace, Rasarang Chowk, Pimpri 18, Pune – 411018, Maharashtra, India

Contact: +91 7588094643

Email: dramitpokharkar@gmail.com

By accessing our website or communicating with us through our digital platforms, including WhatsApp Business and RCS messaging, you acknowledge that you have read, understood, and agree to comply with these Terms & Conditions. If you do not agree with these Terms, you should discontinue using our services immediately.

1. Introduction

Shri Swami Samarth Store is committed to providing customers with reliable products, responsive customer service, and secure digital communication channels. These Terms establish the legal relationship between the Business and every visitor, customer, registered user, and any individual interacting with our services.

These Terms apply to:

  • Our official website.
  • WhatsApp Business communications.
  • RCS Business Messaging.
  • Customer support.
  • Product enquiries.
  • Promotional campaigns where consent has been obtained.
  • Order-related notifications.
  • Delivery updates.
  • Billing communications.
  • Any future digital services introduced by Shri Swami Samarth Store.

These Terms are intended to comply with applicable Indian laws and incorporate principles required under Meta Business Messaging Policies, WhatsApp Business Platform requirements, and applicable RCS messaging standards.

2. Definitions

For these Terms, the following expressions shall have the meanings assigned below:

Business means Shri Swami Samarth Store.

Website means any website, landing page, portal, mobile site, or online platform operated by Shri Swami Samarth Store.

User means any visitor, customer, subscriber, purchaser, or person accessing our services.

Account means a customer profile created on our website or digital platform, where applicable.

Services include product information, customer support, online ordering assistance, WhatsApp Business communication, RCS messaging, notifications, promotional campaigns, and related digital services.

Content means all information, images, graphics, logos, trademarks, text, software, documents, videos, product descriptions, and website material.

WhatsApp Business Platform refers to the official WhatsApp Business messaging solution provided through Meta-authorized Business Solution Providers.

RCS Messaging means Rich Communication Services business messaging delivered through supported telecom operators or approved service providers.

3. Acceptance of Terms

By using our website or interacting with Shri Swami Samarth Store through any communication channel, you expressly agree to these Terms & Conditions.

You further confirm that:

  • You have legal capacity to enter into a binding agreement.
  • All information provided by you is accurate and complete.
  • You will use our services only for lawful purposes.
  • You will comply with all applicable laws and regulations.
  • You understand that electronic communication constitutes valid legal communication.

If you are using our services on behalf of an organization, you represent that you possess the authority to bind that organization to these Terms.

Failure to comply with these Terms may result in suspension or termination of access to our services.

4. Description of Services

Shri Swami Samarth Store offers products and related customer services through both physical and digital channels. Depending on availability, our services may include:

  • Product enquiries.
  • Product catalogues.
  • Order assistance.
  • Customer support.
  • Billing assistance.
  • Delivery notifications.
  • Store announcements.
  • Promotional offers.
  • WhatsApp Business communication.
  • RCS Business Messaging.
  • Customer feedback collection.
  • Complaint resolution.
  • Order confirmations.
  • Appointment or visit reminders, where applicable.

The exact scope of services may change from time to time without prior notice to improve customer experience or comply with legal requirements.

We reserve the right to discontinue, modify, suspend, or enhance any service at our sole discretion.

5. Eligibility

You may use our services only if:

  • You are at least 18 years of age, or
  • You are using the services under the supervision of a parent or legal guardian.
  • You are legally capable of entering into contracts under Indian law.
  • You are not prohibited by any applicable law from accessing our services.

If any information provided by you is false, misleading, or incomplete, we reserve the right to suspend or permanently terminate your access.

6. Account Registration

Certain features may require account registration.

When creating an account, you agree to:

  • Provide true, accurate, and current information.
  • Keep your information updated.
  • Maintain the confidentiality of login credentials.
  • Prevent unauthorized access to your account.
  • Notify us immediately if unauthorized activity is suspected.

You remain solely responsible for all activities performed through your account.

Shri Swami Samarth Store shall not be responsible for losses resulting from your failure to safeguard your login credentials.

We reserve the right to suspend or delete inactive, fraudulent, duplicate, or misleading accounts.

7. User Responsibilities

Every user agrees to use our services responsibly and ethically.

You agree that you will not:

  • Violate any law.
  • Submit false information.
  • Upload malicious software.
  • Attempt unauthorized access to our systems.
  • Interfere with website operations.
  • Copy or reproduce website content without permission.
  • Misuse WhatsApp or RCS messaging channels.
  • Harass our staff or other users.
  • Use automated bots without authorization.
  • Conduct fraudulent activities.
  • Send spam using our services.
  • Circumvent security mechanisms.
  • Reverse engineer our systems.

You also agree to maintain respectful communication while interacting with our customer support team.

Any misuse may lead to immediate suspension and legal action where applicable.

8. Payment & Billing Terms

Where products or services are offered for sale, users agree to pay all applicable charges as displayed at the time of purchase.

Payments may be accepted through authorized payment gateways, UPI, debit cards, credit cards, net banking, wallets, or other approved payment methods.

By making a payment, you represent that:

  • You are authorized to use the selected payment method.
  • The payment information provided is accurate.
  • You have sufficient funds or credit available.
  • The transaction does not violate any applicable law.

Invoices, receipts, or payment confirmations may be issued electronically. Any applicable taxes, including GST, shall be charged in accordance with Indian tax laws where applicable.

In the event of a failed transaction, delayed payment confirmation, or technical error, Shri Swami Samarth Store reserves the right to delay order processing until payment has been successfully verified.

Refunds, cancellations, or replacements, where applicable, shall be governed by the Business’s refund and cancellation policies and applicable consumer protection laws.

9. Subscription Renewal & Termination

If Shri Swami Samarth Store offers any subscription-based services, memberships, or recurring communication programs, users may be required to renew their subscription periodically.

We reserve the right to suspend, discontinue, or terminate any subscription or service:

  • For non-payment.
  • For misuse of the services.
  • For violation of these Terms.
  • To comply with legal or regulatory requirements.
  • Due to operational or technical reasons.

Users may discontinue receiving promotional communications at any time by using the unsubscribe mechanism, replying with supported opt-out keywords where available, or contacting us directly.

Termination of a subscription or communication preference does not affect ongoing transactional messages, such as order confirmations, delivery updates, payment receipts, security notifications, or legally required communications.

These provisions ensure continued compliance with applicable laws, Meta Business Messaging requirements, and RCS communication standards.